Sunday 5th April 2026
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The Schwarzman Centre is a commercial venture, not a place of learning

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The House of Medici, an Italian banking family, donated an enormous amount of their wealth to support the arts in the 15th century, from funding the construction of Saint Peter’s Basilica and Florence Cathedral to patronising some of the most famous Renaissance painters, like Botticelli and da Vinci. Their money indelibly shaped not just their contemporaries, but the groundwork of much of Western canonical art.

This might seem a rather lofty bar with which to judge the contribution of Stephen A Schwarzman.  But, with Oxford University describing his donation as their single biggest “since the Renaissance”, it’s hard not to harken back to the civilisation-defining benevolence of the Medicis. Indeed, the CEO of the private equity firm Blackstone is estimated to have a net wealth of over $42bn, making him one of the 50 richest people on the planet – not a bad place from which to start a new era of Gilded Age-inspired philanthropy.

His donations to Oxford come to £185mn and have produced a new Centre for the Humanities – a single building in which seven faculties and two institutes come together, decked out with state-of-the-art music and theatre venues, a cinema, and exhibition spaces. The two-pronged vision is bold and enticing: an upgraded student experience and a way for the cloistered University to reach out to the public. The ‘Cultural Program’, launching in April 2026, offers an enormous range of exciting shows, giving Oxford a new artistic centre and locals a pleasant benefit from the University with which they (sometimes uneasily) co-inhabit the city. 

The neat concept, however, has in practice led to conflict. Rather than the student and public elements exhibiting a complementary relationship, the commercial side of the venture has dominated, sidelining students and moving the Centre uncomfortably away from the core operations of the University. 

Firstly, whilst the Centre is a substantial building (much of which operates at a subterranean level), its size fails to do justice to the huge number of faculties, students, and academics that it represents. This is evident in a number of ways: the faculties themselves, which circle the RadCam-inspired and proportioned Great Hall, are fairly small in size, and homogenous in design. Whilst a coloured kitchenette is a nice touch, the move for my own department (Philosophy) from the spacious and historic Georgian building on Woodstock Road to a few rooms on the second floor is quite hard to sell as an upgrade. 

Similarly, the Humanities Library, though bigger than it perhaps first appears, fails to adequately compensate for the libraries it supersedes. Books have had to be moved offsite to fit, and the number of dedicated seats in the library itself is less than the previous capacity. There are more if you count the other available seats in the building – but with no sound regulations, they are hardly a substitute when you need to hammer out an essay. Losing books and study space, whilst not quite the fire of Alexandria, is still disappointing for what promises to be an exultation of the Humanities in an age of their belittlement

It’s not just the library that is rammed: fewer large lecture rooms means that bookings are more competitive, introducing frictions into already-bureaucratised academic schedules. Indeed, many lectures remain in their old locations, and feel all-the-less pleasant for it. Making the bottom floor open to the public, whilst a charming way to potentially break down the town-gown divide, also necessarily means fewer seats for the students paying (at least) £9.5k a year for access. 

The worst issue, though, is financial. Schwarzman’s historical donation was enough to construct the largest Passivhaus university building in Europe – but as a one-time gift, not enough to keep it maintained. This has made the finances shaky, to say the least. Faculties have been squeezed as they are forced to pay higher rents; money is taken away from students and used to fund a truncated space. Far from being a boon for neglected studies, the Centre looks to be urging the cold free-market logic along. 

Even students lucky enough to be in the University are losing out. Prior to the Centre’s construction, a society of which I am a committee member could use our faculty’s multiple lecture rooms for free, with very little competition. Now, the task to get a room is Kafkaesque. After over 20 emails and multiple booking form requests, I was told that the society would be charged £200 an hour for use of the cinema to do a private film screening for our members. The attempt to charge an academic student society eye-watering amounts to use a room in their own faculty building exemplifies how the commercial imperative has vitiated student experience. 

In an almost paradoxical way, what should have been a desperately-needed and generous contribution to the Humanities, and the wider University, has actually reinforced the sense that Humanities students are unwanted money-suckers. Not long after the opening of the Centre, the Life and Mind Building, which hosts the Departments of Experimental Psychology and Biology, also opened its doors. If you looked at both buildings without any context, you’d be hard-pressed to tell, based on size alone, which was the home of two departments, which the home of more than three times as many. Rather than facilitating interdisciplinary study, locking all the Humanities students into a cramped part of OX2 and charging them more for it looks like another act in the long history of shunning artists and thinkers. It might be time for the music students to start busking outside.

CalSoc misses the ‘Reel’ point

During my first week in Oxford, I stumbled upon a Scottish third year in the college bar. This was startling; I’d only come across one or two students from north of Newcastle so far, and none of them any older or wiser than I was. I quickly took advantage of the opportunity to ask what societies I should join at the Freshers’ fair the following day. 

“Anything but CalSoc”, he said, referring to Oxford’s Caledonian Society. “They’re not actually Scottish. Closest they get is owning an estate up there.” 

This was a sweeping and, I thought, probably inaccurate claim, but in those first few days—homesick, lonely, having my own accent parroted back at me during pre-drinks – I didn’t struggle to believe it. While I’d hoped vaguely that I might eventually be proven wrong, I found very little evidence to the contrary. Those I met who were eager for a ticket might not have been royalty, but they were invariably English, and drawn to the ball’s structure and glamour. Tickets were pricey, and seemed to come on the condition of technical ‘training sessions’. The society’s website provided a list of dances to be learned; I only recognised two. One night in Hilary, I saw a throng of kilts and tartan sashes clustered outside the Town Hall, but as I passed, I heard only the same clipped Southern accents I’d become used to in tutorials. I started to hate-watch the dance videos on their Instagram. All of this cemented in me a vehement – and, I always felt, slightly unfair – distaste for CalSoc. What was ostensibly a familiar cultural practice seemed to me somehow violated, alien. I felt worlds away from the dances of my teenage years, where I would often wake up with mysterious injuries from an over-violent Strip the Willow. Why was something ostensibly so familiar, so ‘Scottish’, so unrecognisable?

I was interested to read Nancy Robson’s recent article on reeling practice for the CalSoc ball – a fresh perspective on what has always been, for me, a very one-sided debate. Yet I was also somewhat disconcerted. The picture that emerged was of a strange fusion between English courtly balls à la Bridgerton and some kind of vaguely Scottish aesthetic (Robson makes a passing reference to ‘Braveheart’; the CalSoc website, more egregiously, to ‘ancient druidic roots’). This is a difficult one to square. The histories of ‘ceilidh’ and ‘reeling’ are intertwined, and equally culturally suspect. In his thoughtful essay on the subject, Greg Ritchie notes that both are the result of a 19th century ‘rediscovery’—and appropriation—of Highland culture, differing only in the use they make of a ‘Scottish identity’. 

But this difference is still important. Caledonian Societies remain the preserve of the South, and of the Scottish elite, while ceilidh dancing is, for better or worse, part of Scotland’s shared social history. It’s taught in every school, and is the central feature of most weddings. I used to organise ceilidhs as community fundraisers. Reeling may not entirely pretend to be a ceilidh, but it does not exist in some kind of cultural vacuum. When we dress up in tartan, and (in the words of the CalSoc website), ‘party as only the Scottish can’, what kind of mythology are we appealing to? Why is CalSoc so English? 

The answer comes in part from its connection to the glamorous ‘reeling circuit’: mainly based in London, this is a season of black and white-tie balls held in royal venues and private member’s clubs. But it’s also to do with the way Scottishness features in the English cultural imagination. As Robson’s article demonstrates, the practices are easily tangled up – and in England, ceilidh rarely comes out on top. She contrasts the formality of CalSoc rehearsals with her previous experience of ceilidh: in a stuffy basement, she found that ceilidh meant ‘descending into a hellish, slightly pagan underworld’. Here, as in reeling societies across the country, ceilidh and reeling are set up as sibling practices – equal in their Scottishness, diverging only in the etiquette they demand. But reeling tends to feel rather out of step with modern-day Scotland. It’s telling, perhaps, that it remains the preserve of lairds and Londoners; yet more telling is its insistence on propriety. The CalSoc website is strict on both dress (‘shorter dresses, jumpsuits, and skirts are not acceptable’) and training (mathematical dance diagrams are provided).While claiming to bring ‘Scotland to the South’, this codification of reeling misses what makes ceilidh so appealing – its inclusivity. CalSoc co-opts, only to gatekeep.

You absolutely should feel like you’re descending into the pits of hell. It will be very sweaty and you will probably be knocked over. It doesn’t matter if you don’t know the steps: someone else will lead the way. Ideally you should wake up with bruises. You don’t have to be dressed up, you don’t have to be drunk, and you absolutely do not have to be Scottish. What’s important is that it’s an inclusive and open practice. Ceilidhs have featured in my life since childhood, and still the moment I’ve felt closest to the tradition was in fact in Oxford. My friends and I held an impromptu ceilidh in our living room: there was absolutely no space and no one knew what they were doing. Yet the genuine attempt to engage, the joy and lack of pomp (and black tie) was what made it so special. I don’t disagree with the enthusiasm the CalSoc committee seem to demonstrate; ceilidh dancing is a wonderful practice which can absolutely improve your life. But you don’t need a dance card, training sessions, or an £80 ticket to do so.

St Anne’s announces the Jane Schulz-Hood Travel and Research Scholarship

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St Anne’s College has recently launched the Jane Schulz-Hood Travel and Research Scholarship Fund in memory of alumna Jane E. Hood. The initiative will provide travel and research grants to support students undertaking field work for projects that advance understanding of ecology, the environment, society, global health, and equity issues. 

By providing financial assistance for research and travel, it intends to support students to meaningfully contribute to fields that were important to Jane, where they might otherwise be limited by financial barriers. According to St Anne’s, the fund aligns with its mission to help students “understand the world and change it for the better”. 

Established by Jane’s family, the scholarship honours both her achievements and her commitment to education. After graduating from Oxford with a BA in Geography, she built a distinguished career as a lawyer in London. Jane passed away in September 2019 at the age of 49, after a battle with cancer. 

Her husband Christian said: “For her, education was always a top priority. This included learning as much as possible about other cultures.

“Not surprisingly, Jane loved travelling. She was always very respectful towards others and cherished being in nature. She therefore was interested in the environment and supported initiatives that look after wildlife, water and education.” 

Christian added: “Through this fund, we hope that, by providing financial support for research and travel, students at St Anne’s will be able to explore areas that were important to Jane. This will be a wonderful opportunity to give back and to have a legacy for Jane.

St Anne’s told Cherwell that the College “expects to award the grants annually, with the intention that they’ll begin being offered as soon as the fund is fully established”, within the 2026-27 academic year.

“We are thrilled that this Scholarship Fund will become a living legacy for Jane’s generosity of spirit, love of education and deep respect for people and the planet. We look forward to seeing the impact it will have on the next generation of St Anne’s students.”

‘We’re all writing for screenshots these days’: In conversation with Jonathan Liew

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Jonathan Liew is a sportswriter and Opinion columnist for The Guardian. He has been named Young Sports Writer of the Year, Sports Writer of the Year, and Sports Columnist of the Year at the annual British Sports Journalism Awards.

When the call connects, Jonathan Liew spends the first five minutes asking me instead about whether you can get through an Oxford tutorial having not read the book your essay is about and what the news diet for students my age looks like. People don’t want to read, I say. They want to scroll past snappy, shareable quotes blown up on an Instagram post. Do you think that’s where news consumption’s going?

“Arguably, that’s where it’s been for ages”, Liew, previously a full-time sportswriter and now writing across both Sports and Opinion for The Guardian, counters. “These questions were being asked when television was introduced: a huge portion of every society has not really wanted to read. We’re always fighting these battles – and winning.” 

But social media’s different; you had to sit down in front of the television, I point out. Now you can look at it all day, every day, in the palm of your hand. 

“Well, the means of consumption are obviously changing”, Liew begins, before he pauses and swivels back towards the camera, like a fox that’s just clocked the silent jaws of the trap around its leg. “Has the interview started?”

Yes and no. In many ways, the shrinking attention span of the modern reader has steered the journalism we consume towards the digital and visual modes. “A lot of future long-form journalism isn’t going to be presented directly to audiences”, Liew predicts, in the same way that TikToks are often a summary of articles that already exist. The Guardian, he tells me, is working out how to tell their written stories in more visual forms, and paragraphs of his work often end up being repackaged for vertical video. 

This highlight-reel approach sounds antithetical to how a well-crafted piece should be consumed. To Liew, however, it’s not a threat, merely a different form of consumption: “To some extent, we’re all writing for screenshots these days”, he says. “You’re trying to hit high notes in the same way that a musician who’s making an album is also trying to make catchy hooks. Of course, my main intention is for people to experience reading it front to back, but [these Reels] are a way of propagating what I do to people who weren’t ever going to read it in the first place.”

The duty of engagement, he believes, falls instead to the writer. “An infinite scroll does not work with writing. If you write a paragraph that bores someone, that allows them to switch off and click somewhere else, that’s your fault.” 

Is there a distinction, then, between a great journalist and a great writer? (Imagine, if you will, that you can see the capital G on ‘great’.) “Undoubtedly”, Liew agrees. Football transfer journalist David Ornstein, who has four million followers on X and is 2025’s Sportswriter Of The Year: “A brilliant journalist. Is he a brilliant writer? He’d tell you: obviously not.” 

What we’re seeing is a shift, an increase in demand for the work of journalists as opposed to that of writers. Most people engage with sports through the lens of fandom, and fandom is, by its very nature, “fanatically obsessive” and driven by a desire to consume. “People will read [the same piece of news about a player’s injury] twenty different ways, just because the player’s from your club, and you’ll want to consume everything you can about your club”. That’s the predominant business model for media outlets: The Athletic, for instance, will have Chelsea writers producing Chelsea content for Chelsea fans, leading to a narrower and narrower chamber, a singular obsession with a singular subject. 

But it’s not that writing’s getting worse; it’s just that the proliferation of said made-to-order content is making the good stuff harder to find. The quality of sports journalism can’t suffer if “it wasn’t very good to start with”. Growing up in the 1990s, Liew remembers the standard of football writing being far worse than it is today; he calls the 2010s a golden age for sports writing – any kind of writing, really – because the “democratising, disruptive force of the Internet pushed new names and ideas and styles which would never have gotten through traditional media to the forefront”. 

And now? In this age of the Internet, where writing has seemingly become more democratised than ever, and everyone can produce a podcast, start a Substack, write a blog? “Now it’s easier than ever to publish”, Liew says with a rueful smile. “But it’s harder than ever to have a voice. 

“The big fish in the pond have a much better idea of how to dominate the information environment in a way that was not remotely true ten years ago […] take the football podcast market: it’s dominated by Lineker’s podcast, by Gary Neville’s, Peter Crouch’s, Wayne Rooney’s.” 

It’s true that plenty of people will passively accept a diet of middling-quality news from legacy media. Liew, though, is persistently optimistic about the countercultural impulse to seek out the new and interesting, to push back against mainstream content and elevate smaller, unconventional voices: “Humans are drawn to those sorts of people – I am, certainly. And I do honestly believe that people will find your writing if it’s really good, because we’re able to recognise brilliant things.”  

I push: What exactly makes brilliant writing, then? Uniqueness and urgency, Liew answers after some thought. “It has to be of its time. And that’s why live sports writing is some of the best sports writing – it’s so entirely and thoroughly soaked in the moment it was produced, it’s time-stamped like the rings inside a tree.”

As for uniqueness, he draws his own inspiration from sources across genres: “Bill Bryson – this travel and science writer – [what I took from him was that] a piece of writing could both inform and entertain. Daniel Kitson, a comedian: an awareness of what words sound funny, an awareness of the audience.” And a name that will undoubtedly be more familiar: “I was incredibly influenced by Zadie Smith, and so for a while I was trying to write football match reports in her flat, clean, beautiful style. Very often, I’ll think: what if Zadie Smith were writing about the World Darts Championship? And even though those two things have never aligned, I’ll [use that question to] create something that is both incredibly derivative but also entirely original.” 

But as a sports journalist, Liew’s favourite kind of writing is the kind that depicts “what sport does to athletes, to fans, to countries” instead of pieces produced purely to keep up with the pressures of the endless content mill. “Sometimes”, he suggests, “[the Sport section of The Guardian] should just say: got nothing for you today. I feel that way about some of the columns I’ve written: you didn’t need to hear from me. That piece wasn’t necessary”.

So which ones are? “Opinions that are a conduit to greater understanding or better policy or simply a more humane and empathetic world. If you’ve written an opinion and you’re not trying to do one of those things, then it was pointless.” Take Liew’s columns about the racist abuse players like Vinicius Jr regularly experience. “There’s a huge proportion of the sports journalism world that doesn’t think about racism or sexism or transphobia. You can tell from their coverage that what their articles are really saying is: it’s a shame we have to talk about creating a more equal society instead of about set pieces and VAR.” 

He maintains that beyond the subject matter of his columns, it’s his craft that both facilitates and embodies the message of his work: “If something is pleasant to read, you’re much more likely to consume it, and thereby the message contained within it.

“In this day and age, to aspire to write well, to aspire to write floridly and not hide your intelligence under a bushel, is itself a quietly subversive act in an age of mindless content and young people like you being told to give up your arts degree. There is something intrinsically political in wanting to create art. And I don’t shy away from the fact that that’s what I’m trying to do, even if I’m writing up press conference quotes from the San Siro. If you’re not aspiring to make something lasting, I don’t know why you’re doing it.” 

The final question I have for Liew is also probably one of the most asked: how does one balance a love for sport with the labour that writing about it constantly demands?

To answer that, we look back instead of forward. It’s 11th December, and England has just lost 2-1 to France in the quarterfinal of the 2022 World Cup. Liew is standing outside the stadium in Qatar; from inside comes the sound of joy and the silence of despair. He’s thinking: I don’t want to be here anymore. He’s thinking: Thousands of people would give a kidney to be in my position. He thinks and thinks, and finally he asks The Guardian: Can I fly home? “I gave up a World Cup final because I wanted to see my family”, Liew finishes. He doesn’t look regretful in the slightest, only thoughtful. 

“Inversely, since writing about sport a lot less, I’ve started watching it a lot more”, he tells me. “I’m no longer asking the question: is this leisure, or is this work? The Champions League and the Premier League are incredible products, which were eventually ruined for me by having to write about them several hundred times in a row. And I suppose now I stand to have politics sullied for me in the same way”, he concludes, before he’s called away and we have to hastily wrap up our chat. 

Sitting here, I ask myself, as Liew did: was this research or enjoyment? Was this fun? Yes. More so, perhaps, if I didn’t have to write about it. Then again, it wouldn’t be a story if I didn’t.

How a Quality Foundation Prevents Shed Floor Rot

A quality foundation prevents shed floor rot by keeping the wood elevated above damp soil, promoting drainage, and blocking the moisture that fungi need to grow. Without a proper base, even the most expensive shed can start rotting from the bottom up within just a few years. That’s not a scare tactic – it’s what happens when wood stays in constant contact with wet ground. The good news is that most rot problems are entirely preventable, and it all starts before the shed itself goes up.

Why Shed Floors Rot in the First Place

Rot is wood decay caused by fungi. Those fungi need two things to survive: organic material (the wood itself) and moisture. Take away the moisture, and you take away the rot. Simple as that.

The problem is that soil holds moisture almost constantly. After rain, after morning dew, even during humid summer nights – the ground stays damp far longer than most people realize. When a shed floor sits directly on that soil, or even just inches above it without proper airflow, moisture migrates upward into the wood. Over time, fungal colonies establish themselves, and the floor starts to soften, discolor, and crumble.

A few specific conditions make things worse:

  • Shade from trees keeps the soil from drying out between rain events;
  • Low-lying ground lets water pool around the shed base;
  • Clay-heavy soil drains poorly and stays wet for days after rainfall;
  • No airflow beneath the floor traps humidity against the wood indefinitely.

Understanding this makes it obvious why foundation choice matters so much. It’s not just structural support – it’s your first and most important line of defence against moisture damage.

What Makes a Foundation “Rot-Resistant”

A rot-resistant foundation does two things well: it elevates the shed off the ground, and it manages water so it drains away instead of pooling. Any foundation that achieves both of those goals will dramatically extend the life of a shed floor.

Elevation matters because it creates an air gap between the floor joists and the soil. That gap allows air to circulate underneath the shed, which keeps the wood dry even when the surrounding ground is wet. Ideally, the bottom of the floor frame should sit at least 6 inches above grade – enough clearance that moisture can’t wick up through direct contact and air can actually move through the space.

Drainage matters because standing water is the enemy. A foundation that sits in a low spot where water collects after rain will eventually fail regardless of what it’s made of. The ground beneath and around the foundation should slope away from the shed on all sides, directing runoff away from the structure rather than toward it.

Gravel Foundations: The Most Practical Choice for Most Sheds

For residential sheds, a compacted gravel pad is widely considered the best balance of cost, performance, and ease of installation. Gravel drains freely – water passes straight through it and into the soil below rather than sitting on the surface. It also stays stable under load, doesn’t shift or heave the way bare soil does, and creates a clean, firm base that keeps the shed structure level over time.

A proper gravel foundation typically involves excavating 4 to 6 inches of topsoil, laying landscape fabric to suppress weed growth, and filling with compacted gravel. The pad should extend several inches beyond the shed footprint on all sides to prevent soil erosion around the edges and to keep the shed walls clear of ground contact.

Companies like the premium site preparation company Site Prep specialise in exactly this kind of work – proper site grading, pad compaction, and foundation prep done to the standard that actually protects a shed long-term. Getting the groundwork right from the start is almost always cheaper than dealing with rot repairs five years down the road.

Concrete Pads: Durable but with Caveats

Concrete is extremely durable and creates a perfectly level surface, which makes it appealing for larger sheds or workshop-style buildings where a flat, hard floor matters. But concrete isn’t automatically rot-proof. If a concrete slab is poured without adequate drainage planning, water can pool on the surface or wick up through the slab and contact the wooden frame of the shed.

For concrete to work well as a shed foundation, it needs to be slightly crowned or sloped to drain, and the shed frame needs to be isolated from the concrete surface with a pressure-treated sill plate or a barrier like a foam gasket or flashing. Direct wood-to-concrete contact is a slow-motion rot problem – concrete holds capillary moisture, and wood sitting on it without a barrier will absorb that moisture steadily.

Concrete piers or deck blocks used at corners and midpoints are a lighter-weight version of the same concept. They lift the floor frame off the ground, allow air circulation underneath, and avoid the drainage complications of a full slab. For sheds in the 100 to 300 square foot range, pier foundations work very well.

What Happens When the Foundation Is Skipped or Done Cheaply

Sheds placed directly on the ground – on bare soil, on landscape timbers sitting in soil, or on cinder blocks with no gravel base – almost always develop rot issues eventually. The timeline depends on climate and wood treatment, but the outcome is predictable.

First, the floor joists start to soften where they contact the soil. Then the rot spreads inward, compromising the structural integrity of the whole floor. By the time someone notices a soft spot underfoot, significant damage has usually already occurred. Replacing a rotted shed floor means removing everything stored inside, pulling up the flooring, replacing joists, and rebuilding – a project that costs far more than a proper foundation would have.

There’s also the pest angle. Rotting wood attracts termites, carpenter ants, and other wood-boring insects that accelerate the damage and can spread to other structures nearby. Ongoing research on wood floor moisture problems confirms that moisture intrusion is the root cause behind the majority of premature shed failures – and that the foundation is the most critical variable.

Additional Steps That Work Alongside A Good Foundation

Even with a solid gravel or concrete foundation in place, a few more steps help keep shed floors dry over the long term.

Pressure-treated lumber for the floor frame is non-negotiable. Standard untreated wood will rot regardless of foundation quality if it gets wet enough. Pressure treatment forces chemical preservatives deep into the wood grain, making it resistant to both fungal decay and insect damage. The floor sheathing – typically 3/4-inch plywood – should also be pressure-treated or at minimum sealed on all cut edges before installation.

Gutters and downspouts make a bigger difference than most people expect. Without them, rain sheeting off the shed roof hits the ground directly at the foundation line and splashes mud and moisture up against the shed siding and floor frame. Routing that water away through downspouts to splash blocks or French drains keeps the foundation area significantly drier.

Ventilation underneath the floor matters just as much as ventilation above. If the shed sits on piers or has open sides below the floor frame, air moves through freely. If the shed is fully skirted, make sure there are vents in the skirting to prevent moisture from accumulating in that enclosed space.

Finally, site selection plays a role before any foundation work begins. A shed placed in a low area that collects runoff will always fight moisture. If possible, choose the highest available spot, or plan grading work to redirect water away from the site before installing any foundation.

Signs Your Current Shed Foundation Is Failing

If you already have a shed and want to assess whether the foundation is holding up, here’s what to look for:

  • Soft or springy spots when walking on the floor;
  • Discoloration, dark staining, or visible mold on the underside of the floor;
  • A musty smell inside the shed, especially after rain;
  • The shed sitting visibly unlevel or settled to one side;
  • Floor joists or sill plates that feel spongy when pressed with a screwdriver;
  • Gaps between the floor and wall framing where the structure has shifted.

Catching these signs early gives you options. In some cases, jacking the shed up, replacing the affected joists, and installing a proper gravel foundation underneath can save the structure. If the rot has spread extensively into the wall framing or sill plates, a full replacement may be more cost-effective.

The Bottom Line

Shed floor rot is not inevitable. It’s the result of predictable conditions – moisture, wood contact with soil, poor drainage – that a well-designed foundation directly prevents. A compacted gravel pad, properly graded and sized, keeps the floor frame elevated, drained, and ventilated. That single investment, done correctly before the shed goes up, is what separates a structure that lasts 20 years from one that needs major repairs in five.

Get the foundation right first. Everything else is easier to protect when the ground beneath the shed is working with you instead of against you.

How to Train to Become a Call Center Operator

Understanding What the Job Really Involves

A call center operator handles conversations that matter to the business and to the customer on the other end of the line. Some calls are quick and transactional. Others are tense, emotional, or technical. The operator becomes the human connection between a company and the public, often shaping how that company is remembered.

The role goes far beyond reading from a script. Operators answer questions, solve problems, document details accurately, and sometimes calm frustrated callers. In many workplaces, they also manage live chat or email alongside phone calls. Speed matters, but accuracy matters more. Companies measure performance through call resolution rates, average handling time, customer satisfaction scores, and adherence to schedule.

Training begins with a clear understanding of these expectations. Without that clarity, it is easy to focus only on speaking skills and overlook the discipline and focus the job requires. In this post, we look at what training you might need to undertake.  

Building Communication Skills That Hold Up Under Pressure

Strong communication forms the foundation of the role. That includes tone, clarity, pacing, and listening. Listening deserves particular attention. Many new operators focus on what they will say next rather than fully absorbing what the caller is explaining. Missed details create longer calls and unnecessary frustration.

Training should include structured listening exercises. Recording practice calls and reviewing them helps highlight patterns such as interrupting too early or speaking too quickly. Clear articulation matters, especially in environments where customers may speak different dialects or have varying levels of fluency.

Call centres often rely on communication models that structure conversations. For example, many programs use frameworks promoted by organisations such as the International Customer Service Association, which emphasise active listening, empathy statements, and clear next steps. While each company has its own process, the underlying principles remain consistent.

Practising calm responses to difficult scenarios is essential. Role-play exercises should include angry customers, confused callers, and individuals who provide incomplete information. Operators who train only on straightforward cases struggle when real calls become unpredictable.

Developing Product and System Knowledge

No communication technique can compensate for weak product knowledge. An operator must understand the company’s services, policies, and systems in detail. Customers expect fast, confident answers. Hesitation often signals uncertainty.

Training programs usually begin with classroom or online modules covering company history, core products, pricing structures, and common customer concerns. In structured environments such as large outsourcing firms, trainees often spend several weeks mastering internal systems before handling live calls.

Learning software navigation requires repetition. Operators must switch between multiple screens while maintaining conversation flow. This can feel overwhelming at first. Simulated calls with system tasks running simultaneously help build muscle memory. Speed increases naturally once the layout becomes familiar.

Documentation standards deserve equal attention. Accurate notes protect both the company and the customer. Training should reinforce clear, concise record-keeping that another team member can understand without guesswork.

Strengthening Emotional Resilience

Few people anticipate the emotional toll of back-to-back calls. Some customers will express frustration. Others may share personal challenges tied to billing disputes, service interruptions, or urgent requests. Operators absorb these conversations throughout the day.

Emotional resilience training should not be treated as optional. Breathing techniques, short reset routines between calls, and practical boundary-setting strategies help prevent burnout. Many modern training programs reference research from institutions like the American Psychological Association on stress management and workplace wellbeing.

Supervisors play a key role during this phase. Coaching sessions that review difficult calls provide constructive feedback rather than criticism. Operators who feel supported are more likely to remain engaged and improve.

Resilience also connects to schedule discipline. Call centers operate on strict staffing forecasts. Logging in late or taking extended breaks affects the entire team’s performance metrics. Training must reinforce the operational impact of individual reliability.

Learning to Follow Scripts Without Sounding Scripted

Scripts exist to protect consistency and compliance. Industries such as banking, healthcare, and telecommunications require precise language for legal and regulatory reasons. At the same time, customers respond poorly to robotic delivery.

Effective training focuses on understanding the purpose behind each scripted line. When operators grasp why certain disclosures must be read verbatim, they deliver them with more confidence. Trainers should encourage natural transitions into required statements rather than abrupt shifts in tone.

Shadowing experienced operators can reveal how seasoned professionals personalise conversations while staying within guidelines. They may adjust pacing, vary tone, or insert brief acknowledgments that make the interaction feel human.

Practicing Realistic Call Simulations

Simulations bridge the gap between theory and reality. Listening to recorded calls from established providers gives trainees exposure to real pacing and common issues. Reviewing both successful and poorly handled calls creates insight into practical consequences.

Simulation training should increase in difficulty over time. Early sessions might involve straightforward account inquiries. Later scenarios should include system delays, policy exceptions, and customers who refuse to accept standard resolutions.

Supervisors should provide targeted feedback. Instead of general comments about confidence, they should reference specific moments in the call. Clear feedback accelerates growth.

Gaining Technical Competence

Modern call centres rely on integrated platforms that combine telephony, customer relationship management systems, and ticketing tools. Familiarity with these systems reduces stress during live calls.

Many organisations use widely adopted platforms such as Salesforce Service Cloud or Zendesk for ticket tracking. Training often includes navigation drills, shortcut commands, and search techniques that save valuable seconds.

Typing speed also affects performance. Operators should aim for accuracy first, then efficiency. Online typing tests and practice software can strengthen speed while minimising errors.

Technical troubleshooting training prepares operators to guide customers through step-by-step instructions. Clear sequencing and patience are crucial. Complex instructions must be broken into manageable steps without overwhelming the caller.

Understanding Metrics and Performance Standards

Performance measurement drives call center operations. New operators should understand how their work will be evaluated from the start.

Key metrics typically include average handling time, first call resolution, quality assurance scores, and customer satisfaction ratings. Quality assurance teams review recorded calls and assess adherence to scripts, accuracy, and professionalism.

Training should explain how these metrics connect to business outcomes. Shorter handling times reduce operational costs. Higher satisfaction scores strengthen brand reputation. When operators see the broader purpose, compliance feels less mechanical.

Mock evaluations during training help demystify the process. Reviewing calls against the same criteria used by quality teams prepares operators for real assessments.

Building Multitasking Discipline

Handling a call while navigating systems, documenting notes, and preparing next steps demands focused multitasking. This skill develops through structured repetition rather than raw talent.

Training sessions should gradually layer responsibilities. Start with conversation practice alone. Add system navigation. Introduce documentation under time constraints. This staged approach builds confidence without overwhelming new trainees.

Environmental control also matters. A quiet workspace, organized desk setup, and reliable headset equipment reduce cognitive load. Attention should remain on the customer, not on technical distractions.

Cultivating Professional Tone and Language

Professionalism extends beyond politeness. Operators represent the brand during every interaction. Language must remain respectful, neutral, and solution-focused.

Training should include vocabulary refinement. Phrases that escalate tension should be replaced with neutral alternatives. For example, replacing defensive wording with collaborative language shifts the dynamic of the conversation.

Accent clarity may require additional practice in international call centres. Speech coaching sessions can improve pronunciation and pacing without forcing unnatural speech patterns.

Pursuing Formal Training or Certification

Some individuals enter the field without formal qualifications. Others complete short vocational courses in customer service or business communication. Community colleges and training centers often offer programs that simulate call center environments.

Although not mandatory in most regions, certifications in customer service can strengthen a resume. Organizations such as the International Customer Service Association provide professional development resources and credential pathways that demonstrate commitment to the field.

Employers typically prioritise attitude and trainability over formal education. However, structured coursework can shorten the adjustment period once hired.

Preparing for the Hiring Process

Training also includes preparation for interviews and assessments. Many companies conduct mock calls during recruitment. Applicants may be asked to respond to a sample customer complaint or follow a short script.

Practicing clear introductions, confident tone, and structured problem solving improves performance in these scenarios. Recruiters look for composure, clarity, and willingness to learn.

Researching the company beforehand signals professionalism. Understanding the industry context allows candidates to tailor responses effectively.

Continuing Development After Hiring

Training does not end once live calls begin. Ongoing coaching sessions refine performance over time. Operators who review their own call recordings identify patterns that need adjustment.

Career progression often leads to senior operator roles, quality assurance positions, or team leadership. Many global firms promote internally, rewarding consistent performance and reliability.

Continuous improvement requires openness to feedback. Defensive reactions slow development. Constructive reflection accelerates it.

On-the-Job Training

call centre service provider will usually provide some sort of training, but this is typically through a third-party to ensure consistent quality and reliable results. 

Recognising When the Role Fits

Call centre work demands stamina, patience, and emotional control. Not everyone thrives in high-volume communication environments. Training provides exposure, but self-awareness determines long-term success.

Those who excel often share certain traits. They remain calm under pressure. They listen carefully before responding. They respect structure without losing authenticity.

Becoming a skilled call center operator involves more than learning lines and systems. It requires discipline, adaptability, and sustained focus. Training builds these capabilities step by step. With consistent practice and constructive coaching, the role becomes manageable and even rewarding.

The voice on the other end of the line may never meet the operator in person. Yet that voice shapes how the company is experienced. Effective training ensures that experience remains steady, professional, and human.

Oxford-led study develops calculator to predict long-term cognitive impact of strokes

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A new predictive tool has been developed by a team of researchers to help clinicians identify which stroke patients are most likely to experience long-term cognitive difficulties. The ‘Cognition Calculator’, introduced in a study published in The Lancet: Healthy Longevity, uses information routinely recorded during hospital care to estimate the likelihood of problems with thinking, memory and communication six months after a stroke.

The study, conducted by researchers at the University of Oxford and the University of Birmingham, developed and tested a statistical model using clinical data collected from stroke patients during the early stages of hospital care. The model draws on data, including results from cognitive screening tests alongside information such as age and stroke severity. Researchers found that early cognitive performance was one of the strongest indicators of longer-term outcomes. 

Cognitive impairment is common following a stroke, but can be difficult to anticipate. Whilst post-stroke care has traditionally focused on physical recovery and preventing future strokes, researchers say thinking and communication difficulties are a major factor in patients’ long-term quality of life.

Professor Nele Demeyere, who led the research team, told Cherwell: “Many colleagues recognise the challenge of discussing cognitive outcomes with patients when there is so much uncertainty, so there is interest in tools that could help structure those conversations more clearly.”

Demeyere emphasised to Cherwell that the calculator is not yet intended to be used as a finished clinical product. Instead, she described the research as providing “rigorous groundwork” for future research to refine and test the model in wider clinical settings.

The research comes as the NHS is increasingly using digital tools and artificial intelligence to improve stroke care, including software now deployed across stroke centres in England to help clinicians analyse brain scans and make faster treatment decisions. Updated national stroke guidelines have also placed greater emphasis on early cognitive screening and long-term rehabilitation.

Dr Andrea Kusec, another Oxford researcher involved in the project, told Cherwell: “The response has been very positive, with many recognising the value of developing tools that can support conversations about what ‘life after stroke’ will be like.” 

She added: “Clinicians often are key in providing messages of hope and allay some of this uncertainty – this tool can become a way to support those tough conversations.”

The study also highlights the wide range of cognitive recovery after stroke. According to Kusec, one of the most surprising findings was how differently prediction models performed depending on the type of cognitive impairment involved, such as language, memory, or executive function. “This really speaks to the individual nature of post-stroke cognitive outcomes”, she said.

Researchers hope the model will now be tested in larger patient groups and across different healthcare settings. If validated further, it could help clinicians identify patients who may benefit from closer monitoring, targeted rehabilitation, or additional support.


Demeyere told Cherwell that the broader aim is to ensure cognitive health is recognised as a central part of stroke recovery. “Post-stroke care has historically focused, understandably, on survival and preventing recurrent strokes. Increasingly, we recognise that cognitive and communication difficulties are central to long-term quality of life… This study represents one step in that direction. It reflects a broader shift towards viewing cognitive health as a core component of stroke care.”

Chewe Munkonge due to become Oxford’s first Black Lord Mayor

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Councillor Chewe Munkonge has been announced as Oxford’s next Lord Mayor, becoming the first Black person to hold the city’s highest civic office. The nomination was confirmed at a meeting of Oxford City Council on 23rd March by council leader Susan Brown. Mukonge is expected to take up the largely ceremonial role for the 2026/2027 civic year, subject to his re-election in May. 

Munkonge, who represents Quarry and Risinghurst ward, was first elected to the council in 2014 and currently serves as Cabinet Member for a Healthy, Fairer Oxford, as well as the council’s Small Business Champion. He also serves as the Central Administration Officer of the Oxford Trust, where he supports “all the operations of The Oxford Trust and Science Oxford’s events and education activities”. Outside politics, Munkonge works as a Central Admin Officer for a local charity and previously served as a governor at The Swan School between 2019 and 2025.

The Lord Mayor of Oxford typically undertakes over 300 engagements annually, including leading the city’s Remembrance Sunday service and attending royal visits, and supporting organisations. During his term, Munkonge has chosen Sobell House and St Theresa as his official charities. Sobell House Hospice is a local charity that provides specialist support for people with life-limiting illnesses and their families. 

The Lord Mayor role is a politically neutral position appointed annually by Oxford City Council, typically at its Annual Meeting in May. By convention, it is offered to the longest-serving councillor who has not previously held the office. 

Alongside Munkonge’s appointment, Councillor Louise Upton, the outgoing Lord Mayor, has been named Deputy Lord Mayor, while Councillor Linda Smith will serve as Sheriff of Oxford. 

In a press release statement, Munkonge said: “I am deeply humbled and truly honoured to be chosen as the next Lord Mayor of Oxford… As the first Black Lord Mayor of our city, I stand on the shoulders of those who paved the way, and I hope to be a source of inspiration for future generations.”

How to Check What Your CS2 Skins Are Actually Worth

Most CS2 players significantly underestimate or overestimate the value of their inventory. The Steam Community Market price is the number most people use as a reference – but it’s one of the least accurate indicators of what a skin is actually worth in 2026. Float value, pattern index, sticker combinations, and cross-platform demand all affect real market value in ways that Steam’s listed price completely ignores. Knowing how to check CS2 skin value accurately isn’t just useful knowledge – it’s the difference between selling at fair value and leaving money on the table.

Why Steam Market Price Is Not Your Skin’s Real Value

The biggest misconception when people sell CS2 skins is assuming that the Steam Community Market price represents the skin’s true market value. In reality, that price only shows what someone recently paid inside Steam’s closed ecosystem, where a 15% fee is already built in, proceeds are locked to the Steam wallet, and the buyer pool is limited to users willing to spend platform credit instead of real money.

The actual market value of a skin – what a knowledgeable buyer would pay on a third-party platform in real money – can differ from Steam’s listed price in both directions:

  • High-value skins often trade above Steam price on third-party platforms because international buyers paying crypto or cash are willing to pay a premium for instant access outside Steam’s ecosystem
  • Common skins often trade below Steam price on third-party platforms because the 15% Steam fee inflates listed prices relative to what the skin would fetch in a real-money transaction
  • Float-sensitive skins can vary by 200–400% from the base Steam price depending on their specific float value – a difference Steam’s market doesn’t capture at all

Understanding this gap is the starting point for any accurate CS2 skin price checker methodology.

The Variables That Determine Real Skin Value

Before checking any price tool, you need to understand which variables affect your specific skin’s value. Not all skins are affected equally by all variables – a commodity AK-47 Redline is priced almost entirely on wear tier and StatTrak status, while a Karambit Case Hardened’s value is dominated by its pattern index.

Float Value 

Float is a number between 0.00 and 1.00 representing wear level. Within each wear tier, lower float means a cleaner skin surface. The impact varies dramatically by skin:

  • On commodity skins like AK-47 Redline, float has minimal price impact within a wear tier
  • On high-visibility skins like AWP Dragon Lore, a Factory New at 0.01 float can be worth 40–60% more than one at 0.07
  • On knives, float can shift value by hundreds of dollars within the same wear category

Pattern Index 

Pattern index (0–999) determines which portion of a skin’s texture is displayed on the weapon model. For most skins this is irrelevant. For specific skins it’s the primary value driver:

  • Karambit | Case Hardened: blue gem patterns (specific index numbers like 442, 179, 321) trade at 500–1,500% premiums over base price
  • Karambit | Fade: full fade patterns command 30–60% premiums over partial fade
  • Bayonet | Marble Fade: fire and ice patterns (red tip, blue body) trade significantly above standard distributions

Sticker Value 

Stickers applied to a skin add value independently of the skin itself. A Katowice 2014 sticker in good condition can be worth $500–$3,000 depending on the specific sticker – potentially worth more than the skin it’s applied to. Scraping a valuable sticker off a skin to sell separately almost always destroys more value than it captures.

StatTrak 

How much is my CS2 skin worth? For StatTrak skins, versions consistently trade at a 15–40% premium over standard variants for mid-tier items, and can reach up to 60% more for high-demand skins. For very high-value items, however, the premium usually becomes smaller in relative terms, since the base skin price already makes up most of the value.

How to Check CS2 Skin Prices on Skin.Land

After understanding what actually affects skin value, the easiest way to get a real and accurate price is to use a platform that already aggregates this data.

Skin.Land simplifies the entire process by combining market data, float impact, and real-money demand into a single price you can act on immediately.

  • Step 1 – Log in via Steam
    Go to the Skin.Land sell page and sign in with your Steam account.
  • Step 2 – Enter your Trade URL
    Once connected, the platform automatically loads your inventory and analyzes each item.
  • Step 3 – Get full inventory valuation
    You’ll instantly see:
  • The total value of your inventory
  • The price of each individual skin based on real-money demand
  • Step 4 – Check detailed parameters
    Each skin is evaluated using key value drivers such as:
  • Step 5 – Sell instantly for real money
    You can immediately sell selected skins at the offered price without waiting for buyers or creating listings.
  • This turns a complex valuation process into a fast, automated workflow, where you can both check your CS2 inventory value and cash out in just a few clicks.

The CS2 skin price checker workflow described in this article and Skin.Land’s platform data complement each other directly: use the methodology to understand what you’re looking for, use Skin.Land to find and transact on it.

CS2 Skin Value 2026 Reference: What Affects Price and By How Much

VariableSkins AffectedPrice ImpactHow to Check
Float valueAll skins5–60% within wear tierSteam inspect link + float checker tool
Pattern indexFade, Case Hardened, Marble Fade, others30–1,500% premium for rare patternsPattern index databases, community tier lists
StatTrakAll applicable skins15–60% premiumVisible on item description
Sticker valueAny skin with applied stickers$5–$3,000+ per stickerCurrent market price of each sticker
Souvenir statusDrop skins from major tournaments50–500% premiumVisible on item description
NameplateAny named skinMinimal — $0.50–$2 typicallyVisible on item description
Phase (Doppler)Doppler knives and gloves20–200% depending on phasePhase visible on item; Phase 4 and Ruby/Sapphire/Black Pearl command highest premiums

Ellison Institute of Technology unveils designs for Oxford Science Park

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New designs for buildings in Oxford Science Park were revealed last month, drafted by Foster + Partners and funded by the Ellison Institute of Technology (EIT).

The designs are part of The Daubeny Project, which involves the construction of three new buildings with “enhanced lab infrastructure designed to support cutting-edge research”, including over 70% of space on each floor available for laboratories. EIT owns the buildings, with revisions to the initial three building designs lodged in February

These designs reduce the number of parking spaces available to the buildings, outline plans for a Generative Biology Institute (GBI) and a Plant Biology Institute (PBI), and include atria to connect the structures of The Daubeny Project. The first of the three spaces of The Daubeny Project had a “topping out” in April of 2025, which is usually when the tallest part of the structure is added. The Project was scheduled for completion in 2026, although it is unclear how the revisions affect those plans.

Oxford Science Park, located southeast of Oxford in Littlemore, is primarily owned by Magdalen College. It is a growing research area for almost 100 firms interested in STEM. The Park employs over 3,000 people, with 250,000 square feet of building development underway.

Foster + Partners, the architectural firm involved in this project and in EIT’s campus, designs a wide range of buildings internationally, including office parks and airports.

A spokesperson for EIT told Cherwell: “Foster + Partners has been a trusted, long-term and integral partner in the design of EIT’s master plan vision of a campus built for impact. EIT sought [Foster + Partners’] engagement for GBI & PBI because EIT knew they could deliver a unique and thoughtful design. They’ve thoroughly engaged with GBI & PBI to understand their requirements, and EIT very much look forward to executing this vision.”

EIT also owns land on the western section of the park, which it has allotted to its own campus. It includes both new and pre-existing buildings, some of which are already under construction. It will include teaching, meeting, clinical, and laboratory spaces. Event spaces include “a 250-seat auditorium” at Littlemore House (one of the originally existing structures) and “a wooden geodesic dome, with rotating solar shading” in a new structure. The campus is also “targeting BREEAM Outstanding and WELL Platinum accreditation”.

A “topping out” ceremony for Littlemore House was celebrated earlier in February. EIT’s Senior Director of Real Estate Matt Abney stated: “From the very beginning, EIT’s Oxford campus has been far more than just creating a functional space. It is being built as the future home for exceptional minds across the science, technology, and engineering disciplines – and as a catalyst for meaningful innovation.”

The EIT press office told Cherwell that the EIT campus buildings are set to be in use in 2027.

While funding from the institute was restructured and reduced last fall, EIT’s construction projects appear to continue. EIT’s Global President is Santa Ono, now a senior research fellow at Worcester College.

Foster + Partners has been approached for comment.